NexaDesk
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Knowledge Base

Train your AI with your business content

Feed your AI chatbots with your existing content — websites, documents, FAQs, and product catalogs. NexaDesk builds a searchable knowledge base that powers accurate responses.

NexaDesk's knowledge base ingests content from multiple sources. Upload PDFs, Word documents, PowerPoint presentations, Excel spreadsheets, and plain text files. Scrape your website automatically with sitemap detection supporting Yoast, RankMath, All in One SEO, and 6 more plugins. Configure content chunking and overlap settings for optimal retrieval. Vector embeddings enable semantic search for finding the most relevant answers.

Key Capabilities

  • PDF, DOCX, PPTX, Excel, and text file ingestion
  • Automatic web scraping with sitemap detection
  • Support for 9 major SEO and sitemap plugins
  • Configurable content chunking and overlap
  • Vector embeddings for semantic search
  • Training data management UI with delete/manage

Why It Matters

Use content you already have
Automatic updates from your website
Accurate AI responses based on real data