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AI Agents
Autonomous agents that take action on behalf of your team
Go beyond simple chatbots with AI agents that can look up orders, book appointments, and process requests — all trained on your specific business data.
NexaDesk AI agents combine advanced language models with your business knowledge base to handle complex customer requests autonomously. Configure temperature, context windows, and reasoning effort to match your use case. Bring Your Own Key (BYOK) lets you use your own OpenAI API key for full cost control. Token usage tracking per feature gives you complete visibility into AI costs.
Key Capabilities
- Knowledge base training from multiple source types
- Bring Your Own Key (BYOK) AI provider support
- Token usage tracking per feature and conversation
- Monthly budget controls and usage warnings
- Configurable temperature, tokens, and context window
- Visual system prompt builder
Why It Matters
Full control over AI costs with BYOK
Handle complex requests without human intervention
Transparent usage tracking and budgeting